Topic(s)
- Operations improvement
Go beyond the exhibits and into the Saint Louis Zoo’s operations in this exclusive behind-the-scenes experience.
Overview
Early in its operational excellence journey, the Saint Louis Zoo already has several teams applying what they’ve learned through the St. Louis AME Consortium.
Explore how the facilities management team has embraced the 2-Second Lean mindset, empowering team members to fix what’s bugging them. You'll see how they use online software to communicate, visually track task completion, and reduce motion and transportation waste.
At the Orthwein Animal Nutrition Center, discover how the team has minimized motion waste and applied “set in order” and “shine” principles to improve their processes. Like the facilities management team, they also use online software to streamline communication among themselves and with their internal customers.
Learn how the distribution and logistics team rebounded after a partial roof collapse caused by a 2022 storm. See how they applied operational excellence to redesign their layout—allowing them to serve customers more efficiently.
This tour is ideal for anyone early in their operational excellence journey and seeking practical ideas in a non-manufacturing environment.
Company
Home to 12,000 animals representing nearly 450 species, the Saint Louis Zoo is recognized worldwide for its innovative approaches to animal care and management, wildlife conservation, research and education. One of the few free zoos in the nation, the Saint Louis Zoo is the most-visited attraction in the region. Accredited by the Association of Zoos and Aquariums (AZA), the Saint Louis Zoo is part of an elite group of institutions that meets the highest standards in animal care and provides fun, safe and educational family experiences. The Saint Louis Zoo and other AZA-accredited institutions collectively dedicate millions of dollars annually to support scientific research, conservation and education programs. https://stlzoo.org/
