Are you facing resistance to Lean practices, struggling to maintain operational consistency, or running into recurring communication breakdowns? You’re not alone—and there’s a better way forward.
Join us for an engaging webinar introducing the Respect for People Roadmap—a proven, people-centered framework for overcoming cultural friction and building a resilient, collaborative, and high-performing workforce at scale.
Rooted in the Toyota Way management philosophy, this roadmap is more than a leadership tool—it’s a transformational learning experience designed to improve how people think, interact, and work together across your entire organization. Whether you’re leading from the front or working on the floor, the skills developed through this program support real change that sticks.
In this session, you’ll discover how the Respect for People Roadmap helps organizations:
• Diffuse judgment and bias that fuel conflict and undermine decision-making
• Strengthen relationships by helping individuals recognize and build on the strengths they see in each other
• Break down siloes and spark connection, collaboration, and innovation
If you’re ready to shift from struggle to sustained success, this is your invitation to start building the cultural foundation your improvement efforts need to thrive.
The Respect for People Roadmap is a forward-thinking learning company committed to advancing organizational excellence through the principles of respect, collaboration, and continuous improvement. We provide a unique and impactful learning experience designed to teach and share the practice of Respect for People, a fundamental pillar of the Lean management system and a cornerstone of the Toyota Way model. www.respectforpeopleroadmap.com
Scott Gauvin is a seasoned change agent with over 25 years of experience helping organizations achieve their potential. As co-founder of The Respect for People Roadmap, he focuses on advancing the practice of Respect for People, a key pillar of the Lean management system and the Toyota Way model. His work fosters a culture of respect, collaboration, and continuous improvement.
Scott has advised companies across diverse industries, including pharmaceuticals, biotech, food processing, medical devices, aerospace, and manufacturing. His expertise in diagnosing challenges and designing transformative solutions has earned him a reputation as a trusted partner for organizations navigating transitions. He is skilled in assessing organizational capacity for change and reimagining business models to unlock market opportunities.
Scott holds a BA from the University of Massachusetts and an MBA from Boston University. A Six Sigma Black Belt, he brings a data-driven approach to his work.
Thursday, May 8, 2025
9:00 - 9:05 a.m. Introduction
9:05 - 9:50 a.m. Presenter presentation
9:50 - 10:00 a.m. Q&A
10:00 a.m. Webinar concludes
1. Tools Alone Aren’t Enough - Continuous Improvement (CI) efforts often fail not because of poor methods, but because of cultural friction. Tools must be supported by the right behaviors and workplace dynamics to be effective.
2. People Are the Heart of Sustainable CI - Whether using Lean, Six Sigma, Shingo, or Theory of Constraints, every improvement methodology relies on engaged people and a supportive culture to succeed. CI is a people-first process.
3. Culture Shapes Outcomes - Culture determines how individuals respond to change, collaborate with others, and solve problems. When the cultural foundation is weak, even strong CI strategies falter.
4. Resistance, Misalignment, and Low Engagement Are Cultural Signals - Pushback, disengagement, and inconsistent performance are not just personal problems—they’re signs of misaligned systems, values, and leadership behaviors.
5. The Respect for People Roadmap Provides a Behavioral Framework -Inspired by the Toyota Way, the roadmap helps organizations build a strong culture by teaching nine habits across three principles:
- Engage with Compassion
- Treat People Like They Matter
- Partner for Mutual Benefit
6. Systemic, Scalable Culture Change Is Possible - The Roadmap’s structure supports every level of the organization. It creates a shared language, develops new habits through practice, and ensures learning sticks through mentoring and real-world application.
7. Change Requires Daily Practice, Not One-Time Events - Sustainable transformation happens through small, consistent actions supported by reflection, reinforcement, and community.
This webinar is ideal for anyone working to improve workplace culture and drive sustainable Continuous Improvement—whether you’re in HR, operations, leadership, or on the front lines.
The Respect for People Roadmap supports all levels of the organization and is especially valuable for companies aiming to become more people-centric. It’s a fit for any industry pursuing operational excellence and looking to build a culture where people and performance thrive.
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Cancelation Policy: This event may be canceled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. For paid events, registration fee less a $20 administration fee will be refunded up to one week before the event. Substitutions may be made up to three days prior to the start of the event.
