GENERAL
REGISTRATION
SESSIONS
TOURS
WORKSHOPS
NETWORKING
INTERNATIONAL PARTICIPANTS
ACCELERATOR PROGRAM
SURVEYS
CONTENT
ON-DEMAND CONFERENCE CONTENT
SPONSORSHIP & EXHIBITS
AME
APP/ATTENDEE HUB
GENERAL
Q. This is my first conference—what do I need to know or do?
A. We’ve tried to cover a lot of common questions in this list. If this is your first conference, you’ll definitely want to attend the NuBee Night event taking place on Monday, October 30. We will offer an overview of the conference and answer any questions you may have. In the meantime, if you don’t see an answer to your question in this list, please email conference@ame.org.
Q. Where will the AME Cleveland 2023 International Conference take place?
A. Most of the conference events will take place at the Huntington Convention Center (HCC.) Tours will take place at the host facility and will depart from / return to the Huntington Convention Center. Monday full-day workshops and some Tuesday, Wednesday and Thursday sessions will take place at the adjoining Hilton Cleveland Downtown. Some networking activities will take place in and around Cleveland. Reference the conference schedule for full details.
Q. What is there to do outside the convention center?
A. Located in the heart of downtown Cleveland, the convention center is within walking distance of dozens of restaurants and entertainment options. Click here to explore what's around.
Q. What amenities does the convention center have onsite?
A. Starbucks Coffee, The UPS Store, Mamava Pods (lactation stations), Water Refill Stations, ATM Machines
Q. Is there parking available at the convention center?
A. Yes, click here for parking information at the Huntington Convention Center. The Huntington Park Garage is directly connected to the convention center and offers affordable parking.
Q. What time does the conference start and end?
A. The conference begins with the opening keynote session on Tuesday, October 31, at 8 a.m. and concludes on Thursday, November 2, with the closing keynote session ending at 3:45 p.m. There are pre-conference workshops, tours and activities taking place on Monday, October 30. Be sure to reference the conference schedule for more detailed information.
Q. What breaks are scheduled?
A. We have planned breaks in between sessions to allow you time to check out the sponsor showcases and get in some networking. You will also have enough time to grab another cup of coffee and take a stretch before the next session.
Q. How much does it cost to attend the conference?
A. Current registration pricing can be found here. Note, there are discounts based on the number of registrants for both in-person + on-demand and on-demand only access.
Q. Is there a dress code for the conference?
A. The dress code is business casual, with some conference participants leaning toward a more casual style and others leaning toward business attire. Whatever your preference, we suggest you consider dressing in layers as it is difficult to set a temperature at the venue that is agreeable to all. Additionally, tour sites require leather-like closed-toe shoes (no high heels), long or short-sleeved shirt/blouse and long pants (no shorts, skirts or dresses.)
Q. What should I bring with me to the conference?
A. Appropriate footwear and clothing: If you plan to participate on a tour, you will need to wear leather-like closed-toe shoes (no high heels), long or short-sleeved shirt/blouse and long pants (no shorts, skirts or dresses.) For the rest of the conference, plan to dress in layers.
Business cards: The AME conference offers a myriad of networking opportunities, so bring plenty of business cards to hand out as you share, learn and grow with other conference participants.
Notetaking: Consider bringing a blank notepad or tablet to take notes with.
Proof of U.S. citizenship: If you signed up for a tour that requires proof of U.S. citizenship, please bring your passport, social security card or military ID. Please note that a U.S. driver’s license is not considered proof of citizenship.
Conference mobile app: Be sure to download the conference app as soon as it is available so you can plan your schedule before you arrive in Cleveland.
Q. What activities are available in the surrounding area?
A. Cleveland has plenty to offer! Check out the Destination Cleveland website for ideas on what to do while you are visiting.
Q. What should I do if I have general questions while at the conference?
A. Come see us at the AME registration desk, located in the Ballroom Level Pre-Function area of the Huntington Convention Center, during registration hours.
Q. What travel and hotel information can you provide?
A. Check out the Hotel & Travel page for information on booking a hotel reservation at the Hilton Cleveland Downtown (adjacent to the Huntington Convention Center) or the Cleveland Marriott Downtown at Key Tower (across the street from the Huntington Convention Center.)
Q. How will I navigate the conference space?
A. Maps of the conference space can be found inside the mobile app, which will become available closer to the conference. You can also ask for assistance at the registration desk.
Q. What will the weather be like in Cleveland?
A. Cleveland temperatures in late October average between 57 degrees Fahrenheit (or 14 degrees Celsius) during the day and 44 degrees Fahrenheit (or 7 degrees Celsius) in the evening. For the latest weather forecast, visit Accuweather.
Q. Will wireless internet access be available at the Huntington Convention Center?
A. Complimentary basic wireless internet access will be available throughout the AME conference space. In addition, basic wireless internet access will be available complimentary for sleeping rooms booked within the AME block.
Q. I'm active on Twitter/LinkedIn/Instagram/Facebook. What is the best way to follow updates before, during and after the conference?
A. You can follow AME’s social media accounts for updates and other information before, during and after the conference. Speakers, tour sites and conference participants are encouraged to use the #AMEConference hashtag when sharing social media content. AME social channels:
Follow AMEConnect on Twitter/X
Follow the AME LinkedIn Company page and join the AME LinkedIn Group
Follow AMEConnect on Instagram
Q. What meals are included during the conference?
A. Monday: Lunch for full-day workshop participants and coffee breaks for half-day workshop participants. Lunch on your own for Monday tour participants. Welcome reception in the exhibit hall.
Tuesday: Breakfast, lunch and coffee breaks.*
Wednesday: Breakfast, lunch and coffee breaks.*
Thursday: Breakfast, lunch and coffee breaks.*
*On these days, lunch will be provided if you will not be at the convention center in time for the lunch keynote.
If you have dietary restrictions, please email conference@ame.org. Once you tell us your dietary restrictions, you will be able to pick up a ticket at registration to use during lunch. The ticket ensures you'll get the right meal for your dietary restriction.
REGISTRATION
Q. Whom should I contact if I’m not receiving communications about the conference from AME?
A. Please contact us at conference@ame.org.
Q. How can I change my email or update my registration details?
A. Contact information can be updated on your profile page. Log in using your email and registration confirmation code. If you no longer have your code, you can opt to have it resent to you. For email address changes, please contact 224-232-5980 or conference@ame.org.
Q. Can I share my registration?
A. Registrations are accepted on an individual basis, and access to the app and on-demand portal is unique to each registrant. Click here to view the available registration options.
Q. Can I attend only one day of the conference?
A. Yes! You can attend one, two or all three days. In-person participants can purchase a day pass during the registration process. A one-day pass is $799 and a two-day pass is $1,598. For non-AME members, an additional $150 non-member fee is required, or you can invest in an AME membership for the same amount.
Q. If I purchased a group of registration passes, how do I assign them?
A. Once your group registrations are paid for, an email including a registration code will be sent to the person who purchased the registrations. Distribute this code to each team member to use on the payment page during the registration process. This code will be the same for each of your group members and include the last name of the person who purchased the registrations. Using the code will allow each team member to register themselves without payment required. Please be aware that pre-paid registrations do not cover the non-member fee, so there may be a $150 balance due if the person registering is not an AME member.
Q. When will I receive my conference badge?
A. You will pick up your AME conference badge onsite at the AME registration desk located in the Huntington Convention Center in the Ballroom Level Pre-Function area. Conference badges are not mailed.
Q. What are the AME registration desk hours?
A. The AME registration desk will be open during the following hours. The registration desk will be located in the Huntington Convention Center in the Ballroom Level Pre-Function area.
Sunday, October 29 from 3:00 p.m. to 7:00 p.m.
Monday, October 30 from 6:30 a.m. to 6:00 p.m.
Tuesday, October 31 from 6:30 a.m. to 4:30 p.m.
Wednesday, November 1 from 6:30 a.m. to 4:30 p.m.
Thursday, November 2 from 6:30 a.m. to 2:30 p.m.
Q. How do I sign up/register for each activity I would like to attend?
A. Attendees must enroll in a tour to be able to attend a tour. This can be done online or in the app. Enrolling in a tour guarantees your spot.
Attendees must register and pay to attend a workshop. This can only be done online. For those who have already registered for the conference, they can log back into their registration to add items. Registering for a workshop guarantees your spot.
Attendees can enroll in any other session type (practitioner session, keynote, interactive, idea exchange, networking, etc.) online or in the app. Everyone is guaranteed a seat for the keynote sessions. Breakout sessions are first come, first serve for seating. So, even if you add it to your schedule, it does not guarantee you a spot.
SESSIONS
Q. How do I sign up for sessions?
A. There is no need to sign up or register for sessions. These have open seating, though some will fill up more quickly than others. We recommend that you arrive early to ensure you get a seat. The conference app is a great tool to plan each day by adding sessions to your schedule. Please note that creating your schedule in the app will not guarantee you a seat in a session, it will simply help you plan your time.
Q. How do I know which session is best for me?
A. Descriptions of presenting companies, the expected learning points, skill level and session highlights are noted on the conference website. We recommend that you read through the information and find sessions that best suit your needs.
Q. Are speaker slides available for sessions?
A. Presentation files will be available to view if the presenter shares their files with AME. Typically, AME does not receive the slides from speakers before the session. Therefore, we are unable to load the slides ahead of time. Check the mobile app and/or on-demand content hub after the conference for this content. Session presenters also generally do not provide handouts.
Q. Do I need to attend all the sessions relating to a particular theme?
A. No, you should select the practitioner/interactive sessions that most interest you. At any given time during the conference, you will have four practitioner presentations and three interactive sessions from which to choose (or you may elect to participate on a best-practice tour.) You should move around among the sessions in order to maximize your learning.
View the 2023 conference program themes and reference the program webpage for more information on each session offered.
Q. How can I become a presenter at the conference?
A. The call for submissions is currently closed. AME will be accepting submissions for presentations for AME Atlanta 2024. Check back for more information.
TOURS
Q. When can I enroll in a tour?
A. You may enroll to participate in one best-practice tour about 8 weeks out from the conference. Those who have registered for the conference will receive a communication to the email address used during registration as a reminder when tour enrollment opens. If you are part of the Accelerator Program, one of the many benefits is access to tour registration two weeks before it is open to anyone else.
Q. How much does it cost to attend a tour?
A. One tour per person is included in the price of your conference registration.
Q. How do I know if a tour is full?
A. If a tour is full, the registration system will indicate this and you will be able to choose another tour site. At the conference, there will be a visual board indicating which tours are available or full. You can stop by the tours desk onsite for more information.
Q. What happens when space becomes available for a tour that was marked full?
A. Typically, there are a few conference participants who do not show up for their scheduled tour. If a tour you would like to attend is full and has no advance restrictions, you can show up at the tour check-in room 30 minutes before the tour departure time and check in with the bus captain to wait on standby. In order to go on your first-choice tour, we recommend that you confirm your spot as soon as tour enrollment begins, rather than waiting until you arrive in Cleveland.
Q. Can I attend more than one tour?
A. Paid conference participants are entitled to enroll in one tour prior to the conference as part of their registration fee. You can edit your profile to add a tour when enrollment opens. As we get closer to the conference, an option to participate in a second tour may become available. If this happens, AME will send out an email notification with more information.
Q. How do I know which tour is best for me?
A. Tour descriptions and highlights are provided on the tours page of the conference website. We recommend that you read through the information and find a tour that will best suit your needs.
Q. Do I need to bring my own safety gear for the tour?
A. If the tour you are attending requires personal protective equipment, it will be provided to you by the host facility, unless otherwise noted. Please note, all facilities require attendees to wear full leather-like closed-toe shoes (no heels), a long or short-sleeved shirt/blouse, long pants (no shorts, skirts or dresses.) Please review the information for each tour site you have selected to ensure that you are in compliance with the requirements.
Q. Are tour host speaker handouts available for tours?
A. Some host facilities may give a brief overview of their company and their continuous improvement process. Host facilities are not required to provide handouts. You may ask the host facility for an electronic copy of the material, although they are not obligated to provide this.
Q. If a tour requires proof of U.S. citizenship, what should I bring?
A. If the tour you enrolled in allows only U.S. citizens, please bring your passport, social security card or military ID. Please note that a U.S. driver's license is not considered proof of citizenship.
Q. How will I get to the tour site?
A. AME has arranged for tour shuttles to depart from and return to the Huntington Convention Center. Tour participants cannot arrive to a tour location on their own through any other means of transportation.
Q. How can my company become a tour site for the AME conference?
A. If your company is interested in hosting a tour during the AME Cleveland 2023 Conference, you can submit a proposal here.
Q. Do I have to register for my workshops and enroll in a tour separately?
A. Yes! Check out all the tours and workshops offered by viewing the schedule in the conference app (when available) or visiting our conference website. To enroll in a tour, simply add it to your schedule in the app. To register for a workshop, click here to visit our online registration portal.
Q. Do workshops and tours cost extra?
A. Access to a tour is included in your conference registration. All conference participants are guaranteed at least one tour, though keep in mind tours fill up fast. Workshops are an additional cost and require advance registration. Find the right workshop or tour for you.
Q. What meals are included during tours?
A. Lunch is provided on all tour days except for Monday. Lunch is on your own for Monday tour participants.
WORKSHOPS
Q. When are workshops held?
A. Full- and half-day workshops will take place on Monday, October 30. Half-day workshops will take place at the Huntington Convention Center and full-day workshops will take place at the Hilton Cleveland Downtown (adjacent to the Huntington Convention Center.)
Q. When can I sign up for a workshop and how do I pay?
A. Workshop registration will open about 10 weeks out from the conference. Immediate payment is required upon registration. If you are part of the Accelerator Program, one of the many benefits is access to workshop registration at 12 weeks out.
Q. How much does it cost to attend a workshop?
A. A half-day workshop is $200, and a full-day workshop is $400. You will be prompted for payment during the registration process. AME accepts all major credit cards.
Q. How can I tell if a workshop is full?
A. If a workshop is full, the registration system will indicate this and you will be able to choose another workshop. At the conference, there will be a visual board indicating which workshops are available or full. You can also stop by the AME registration desk onsite for more information.
Q. How do I know which workshop is best for me?
A. Workshop descriptions, expected learning points and key takeaways are provided on the workshop page of the conference website. We recommend that you read through the information to find a workshop that will best suit your needs.
Q. My workshop was canceled, what should I do?
A. Prior to the conference: If you received a notice from AME that your workshop was canceled, you can edit your profile online and select a new workshop.
Onsite: You can modify your registration online or go to the AME registration desk for assistance. If you would like to receive a refund instead, please contact us at conference@ame.org.
Q. Does my workshop registration include meals?
A. For full-day workshop participants, lunch will be provided. No lunch is provided for single half-day workshops. If you are registered for two half-day workshops, lunch is provided at the Hilton.
Q. Can I attend a workshop but not the whole conference?
A. Yes, you can register to participate in a workshop without attending the whole conference. For example, during registration, you can select only the workshop you wish to attend.
Q. Are presenter handouts available for workshops?
A. Workshop presenters are not required to provide handouts. If handouts are available, they will be provided at the start of your workshop. Workshops are typically conducted by consultants. Since providing such training is part of how they make their living, presentations are usually not available for download.
Q. How do I find which workshop I signed up for?
A. Your schedule will populate automatically onto the conference app and/or on-demand platform. You can also determine which workshop you signed up for by logging in to your registration profile. Click here to access your registration profile.
Q. How do I change my workshop selection?
A. You can change the workshop you want to attend by switching it in your registration profile.
Q. I want to take my colleague’s place at a workshop. What should I do?
A. Please email your request to conference@ame.org.
Q. How do I get reimbursed for a workshop I can no longer attend?
A. Please email your request to conference@ame.org.
Q. How can I become a workshop presenter?
A. The workshop schedule for 2023 is full. Look for the workshop submission form for AME Atlanta 2024, which will be available after the AME Cleveland 2023 Conference.
Q. Do I have to register for my workshops and enroll in a tour separately?
A. Yes! Check out all the tours and workshops offered by viewing the schedule in the conference app (when available) or visiting our conference website. To enroll in a tour, simply add it to your schedule in the app. To register for a workshop, click here to visit our online registration portal.
Q. Do workshops and tours cost extra?
A. Access to a tour is included in your conference registration. All conference participants are guaranteed at least one tour, though keep in mind tours fill up fast. Workshops are an additional cost and require advance registration. Find the right workshop or tour for you.
NETWORKING
Q. Will any networking activities occur during the conference?
A. There are countless opportunities to network throughout the week, including NuBee Night, the welcome celebration in the exhibit hall, dine-arounds, the AME-zing Race and more. During breaks and before sessions begin, we encourage you to connect with conference participants, speakers, exhibitors and sponsors.
Q. Where will the networking opportunities take place?
A. While most of the conference events will take place at the Huntington Convention Center, some networking activities will take place in and around Cleveland. Reference the conference schedule for full details.
Q. What should I bring with me to networking events?
A. Appropriate footwear and clothing. Plan to dress in layers.
Business cards: The AME conference offers a myriad of networking opportunities, so bring plenty of business cards to hand out as you share, learn and grow with other conference participants.
Notetaking: Consider bringing a blank notepad or tablet to take notes with.
Conference mobile app: Be sure to download the conference app as soon as it is available so you can plan your schedule before you arrive in Cleveland.
INTERNATIONAL PARTICIPANTS
Q. I'm coming to AME Cleveland 2023 from overseas—what do I need to know or do?
A. Visitor Visa: Travelers coming to the United States to conduct temporary business such as attending conventions and conferences need visitor visas unless they qualify for entry under the Visa Waiver Program. Visit the U.S. Department of State website for additional details related to passports, visas, etc. You may also visit our international participants webpage.
USD currency: U.S. currency is required if you would like to pay for items in cash. All major credit cards are accepted throughout Cleveland.
Electrical adaptor: If you will require an electrical adaptor to charge or power your electrical devices, don't forget to pack one.
ACCELERATOR PROGRAM
Q. What is the Accelerator Program?
A. The Accelerator Program is for companies who bring teams of 10+, 25+ or 50+ to the AME conference. The more people on a team who share the AME conference experience, the more impact it will have on a company’s goals and objectives. The Accelerator Program provides the perfect forum for maximizing an organization’s efforts to improve its processes and positively impact its culture.
Q. Do I belong to an accelerator program group?
A. If your company is sending multiple people to the conference, you may be part of the Accelerator Program. Simply select the AME Accelerator Program page in the app. If your company is listed there, you are an Accelerator! From this page, you'll be able to view your facilitator name and contact information, your debrief room location (as applicable) and more.
Q. Does everyone in my group need to come from the same facility or company to qualify for the accelerator program discount?
A. Not at all! Your group can include people from different facilities within your organization or even your customers and suppliers. You’ll just need to designate a point person to get a count of how many registrations you’ll need and register for that many “TBD registrations.” Your point person will get a TBD code once the registration balance is paid in full. You then send your TBD code to every member of your team so that they can register themselves. The TBD code ensures that they will not have to pay during the registration process.
Q. How does registration work?
A. Once you pay for your registrations, you will receive a TBD code to provide to each of your team members. Each team member should register themselves using the TBD code. Your team members must use their company email domain when registering with their TBD code. Our system will not recognize a team member’s personal email address as part of the Accelerator Program.
Q. I belong to an AME Consortium. Can my consortium members participate in the accelerator program?
A. The Accelerator Program is available to members of any AME Consortium. Contact your facilitator to learn more.
Q. Must I pay for all of my registrations at once to qualify for the discount?
A. AME is more than willing to work with you to schedule payments and assist you with anything else you may need leading up to the conference. As soon as we process your payment, our system will produce your TBD code so that you and your team can register for the conference.
Q. What forms of payment do you accept?
A. You can pay by check or credit card. All payments must be made in U.S. dollars.
Q. Do I need to pay a membership fee for each person I’m registering via the Accelerator Program?
A. If the registrant is an AME member or belongs to an organization owning a corporate membership, no additional membership fee is required. If the registrant is not a member, they will be offered the option to purchase an individual membership for $150 or pay the $150 non-member fee. We strongly advise you to consider purchasing a corporate membership. Click here to learn more about the benefits of corporate membership.
Q. My group is not within one company, but we are attending together as an international group or as some other type of grouping. Do we qualify for the Accelerator Program?
A. Groups are reviewed for Accelerator programming by the Accelerator Program Chair. Please contact Cheryl Jekiel at accelerator@ame.org for more information.
SURVEYS
Q. How do I fill out a survey?
A. Filling out a survey is easier than ever. Simply open the schedule in the conference app, select the session you would like to provide feedback on, select "survey" and begin! AME will send out an overall conference survey to all participants after the conference. We use the survey feedback to help us continuously improve for future conferences.
CONTENT
Q. How is content chosen for the conference?
A. As with each of the past 38 annual AME conferences, content is planned by and for the AME community. Our passionate volunteers who serve on the conference committee are current and retired practitioners and consultants. They select the content they believe will be most valuable to attendees and that most heavily aligns with the conference theme. If you are interested in submitting a request to present, the call for presentations and workshops online form will open soon for the AME Atlanta 2024 International Conference.
ON-DEMAND CONFERENCE CONTENT
Q. Will sessions be available on-demand following the conference?
A. Yes, AME will share content as permissible by presenters and tour hosts, and make it available on-demand for six months following the conference. We will announce any exclusive content ahead of the conference so you don't miss a single moment.
Q. How will I access the on-demand content?
A. On-demand content will be available through the AttendeeHub virtual platform.
Q. When will the on-demand content be available?
A. AME will have on-demand content available for viewing by Friday, November 10, 2023.
SPONSORSHIP & EXHIBITS
Q. Who sponsors and exhibits at the conference?
A. We have many sponsors and exhibitors who will be in Cleveland to enhance your learning experience. Our website lists the most current sponsor and exhibitor list. Check back as the website is updated often.
Q. What are the exhibit hall hours?
A. We encourage you to visit and network with our sponsors and exhibitors during the following times:
Monday, October 30, 3 p.m. - 6 p.m. (Join us for a welcome reception at 4:30 p.m.)
Tuesday, October 31, 7 a.m. - 4:30 p.m. (Be prepared for some Halloween fun!)
Wednesday: November 1, 7 a.m. - 4:30 p.m.
Thursday, November 2, 7 a.m. - 11 a.m.
Q. How can my company exhibit?
A. If you are interested in exhibiting at the AME Cleveland 2023 International Conference, please see the exhibitor page on the website or contact AME at conference@ame.org or 224-232-5980.
Q. How can my company sponsor?
A. If you are interested in being a sponsor at the AME Cleveland 2023 International Conference, please see the sponsor page on the website or contact AME at sponsorship@ame.org or 224-232-5980.
AME
Q. What is the AME Excellence Award?
A. The AME Excellence Award recognizes manufacturing plants that have demonstrated excellence in manufacturing and business. The primary focus of the award is to acknowledge continuous improvement, best practices, creativity and innovation. This award supports AME’s vision, mission and values of inspiring commitment to enterprise excellence through shared learning. Click here to learn more.
Q. What is the AME Champions Club?
A. The AME Champions Club is exclusively for the Champions of Excellence within a plant or facility. Membership in the Champions Club enables these agents of change to interact directly with a select group of individuals who shoulder similar responsibilities to improve their company’s competitiveness and who approach that challenge with an equally high level of enthusiasm and insight. Champions Club membership also enhances their company’s commitment to the excellence process while creating a broader alliance of companies within AME. Click here to learn more.
Q. In what activities do AME Champions Club members participate at the conference?
A. The Champions have leadership events, special sessions with keynotes and networking opportunities at the conference, which are for Champions and guests. Contact Sara O’Hara at sohara@ame.org for more information.
Q. Where will future AME conferences be held?
A. Click here to see a list of upcoming conference city locations and dates.
Q. What events are happening in my area?
A. Click here to find an event in your region.
Q. How can I volunteer with AME?
A. There are many ways to get involved, from short-term projects to board and committee service. AME is always looking for enthusiastic volunteers! To volunteer with AME, click here to complete our volunteer web form and share your interests with us. We will take it from there!
Q. Are volunteers compensated by AME?
A. AME is a not-for-profit and compensates its dedicated, hard-working volunteers with thanks and gratitude. Depending on the level of engagement a volunteer has and the roles and responsibilities they take on, volunteers can receive benefits such as a complimentary conference or regional event registration.
Q. How can I access AME’s Target Online newsletter?
A. AME’s Target Online is a free newsletter designed to help you on your enterprise excellence journey. Delivered right to your email inbox, it is the premier source for continuous improvement news and original content from AME writers, contributors and industry sources. Click here to subscribe.
AME members also have access to the Target Magazine Archives. With nearly 35 years of content dedicated to improving global manufacturing competitiveness and enterprise excellence, access to the Target Magazine Archives is just one of many benefits of AME membership.
Q. I don't see my question here. Whom should I contact?"
A. Email us at conference@ame.org and we will help answer your additional questions.
APP/ATTENDEE HUB
Q. How do I download the conference app?
A. The AME Cleveland 2023 Conference app will become available closer to the event. Check back later for information on how to download the AME Cleveland 2023 Conference app to your smartphone or tablet. The app contains the latest information so you can find details about all the sessions, speakers, workshops and tours to customize your personal schedule.
Q. What if I have issues with the conference app?
A. Technical support will be provided during the conference. Visit the AME registration desk, located at the Huntington Convention Center during registration hours or email appsupport@ame.org.
Q. What operating systems are required to download the app?
A. The AttendeeHub app is only available on devices with an operating system of 14.2 or above for iOS and 10 or above for Android.
Q. How can I find more info about dowloading the app?
A. Visit the Download the app page.
Q. How can I acess AttendeeHub online?
A. Visit the Attendee Hub login page.
Q. When I try to download the app, my phone goes into URL Defense and says I have no connection.
A. Are you using a work phone? If so, you will need to ask your company's IT team to whitelist the CVENT app. It's common for companies to block certain apps.
