Saint Louis Zoo 
Beginner level
 

Operational excellence behind-the-scenes tours at the Saint Louis Zoo

Topic(s)

Highlights

Go beyond the exhibits and into the Saint Louis Zoo’s operations in this exclusive behind-the-scenes experience.

Overview

“Zoofari of Excellence” offers a unique look at how the Saint Louis Zoo started its operational excellence journey, by engaging its team members and introducing continuous improvement principles.

See how operational excellence supports world-class animal care, guest experiences and conservation efforts.

Discover how three teams across the zoo – distribution & logistics, facilities management and the Orthwein Animal Nutrition Center – use continuous improvement practices and visual management to streamline operations.

Learn how small process changes have made a big impact, and see firsthand how operational excellence powers the zoo’s mission every day.

Whether you’re a business leader, operational enthusiast or just curious about what it takes to support a zoo, this tour will leave you inspired.

Company

Home to 12,000 animals representing nearly 450 species, the Saint Louis Zoo is recognized worldwide for its innovative approaches to animal care and management, wildlife conservation, research and education. One of the few free zoos in the nation, the Saint Louis Zoo is the most-visited attraction in the region. Accredited by the Association of Zoos and Aquariums (AZA), the Saint Louis Zoo is part of an elite group of institutions that meets the highest standards in animal care and provides fun, safe and educational family experiences. The Saint Louis Zoo and other AZA-accredited institutions collectively dedicate millions of dollars annually to support scientific research, conservation and education programs. https://stlzoo.org/

Restrictions / Requirements

To participate in a tour, all attendees must adhere to and respect the tour hosts' restrictions and requirements.
Non-adherence may exclude you from a tour.

  • No recording devices
  • Leather like closed-toe shoes (No high heels)
  • Long or short-sleeved shirt/blouse
  • Long pants (no shorts, skirts, dresses)