Delta TechOps Services Group (DTSG) 
Intermediate level

Empowering people for an optimal operation

Safety, quality and process improvement from an employee-led perspective
Tuesday, Oct. 19 Location Code
1:30pm-3:00pm Virtual TT/02

Times listed in EDT.


Get a behind-the-scenes look at the technical operation, including some of its new technology & repair capabilities and understand the history of TechOps Solutions.


Delta TechOps is the world’s third-largest MRO or maintenance, repair, overhaul facility and the largest in North America. It supports not only the diverse Delta Air Lines fleet but also more than 150 other airlines and aviation customers. Since its creation, Delta TechOps has developed a culture focused on safety, compliance, process, and its people. Learn how TechOps Solutions, a program developed to empower employees to continue improving the operation is used every day throughout the organization.


Delta TechOps Services Group (DTSG) is more than just an MRO provider, parts supplier, or interiors company. It is a coalition of experts solving needs — from routine maintenance to material needs to complex cabin interior upgrades to enhance the passenger experience. DTSG works as one to offer comprehensive solutions. DTSG offers a wide range of capabilities, from servicing engines and components to providing material support, to a complete interior reconfiguration. It offers its customers the same expertise, quality and service that enables Delta Air Lines to enjoy industry-leading performance.