Trinity Industries 
Intermediate level
Advanced level

People over tools: Driving high employee engagement through continuous improvement

Using the power of people to build sustained continuous improvement culture


Practitioner Presentation
Tuesday, Oct. 19 Location Code
1:30pm-2:30pm Virtual TS/12

Times listed in EDT.


Most traditional continuous improvement approaches focus on tools over people. Organizations spend a significant amount of time trying to learn and teach complex tools from Six Sigma and lean manufacturing to our workforce. But over and over, companies fail to sustain or build momentum. This practitioner presentation will look at continuous improvement from a different lens.


In this session, you will learn:

  • Three powerful strategies to engage and develop employees and drive high productivity and profitability.
  • How to shift your mindset from tool-focused continuous improvement to people-focused continuous improvement.
  • How to engage employees to bring their ideas to life, dial into their WIIFM (what's in it for me) channel and make your company more profitable.
  • Why leadership skills are more important than continuous improvement skills.


Trinity Industries is North America’s premier railcar products and services provider. With a comprehensive platform of leasing, manufacturing, maintenance and professional services, TrinityRail delivers trusted expertise, innovative solutions and supply chain optimization.


Vikram Minhas is currently leading Trinity Industries' continuous improvement (CI) journey towards excellence. In this role, he is focused on using an intrinsic approach to develop a long-lasting CI culture. Before working with Trinity, he worked with Owens Corning to start its CI journey and eventually lead its operations in South Carolina. He believes in learning for life, and as a result of this value, he has been able to accomplish a number of academic achievements. He studied business and administration at the University of South Carolina, industrial engineering from Wichita State and mechanical engineering from Punjab Technical University. He is also a certified John Maxwell Leadership coach and a Master Black Belt in Lean Six Sigma from Villanova University. With his diverse expertise, he is able to lead continuous from a people-focused mindset and bring their ideas to life by creating a collaborative and competent environment.