Topic(s)
- Product development
In this presentation, Dr. Marcos Esterman, enterprise excellence manager, will describe how A.O. Smith has integrated training into its Lean Product and Process Development (LPPD) transformation journey. He will discuss the general training philosophy, an overview of the approach used to support the LPPD implementation, and specifically how it is being used to garner greater engagement with senior leadership.
Key learning objectives
- See an overview of LPPD.
- Learn how training fits into the change management framework.
- Discover specific considerations in the design and deployment of LPPD training targeted toward senior leadership.
Company
A.O. Smith Corporation is one of the world’s leading manufacturers of residential and commercial water heaters and boilers, offering a comprehensive product line featuring the best-known brands in North America, China, India, Vietnam and Europe.
The company was founded in 1874 in Milwaukee, Wisconsin, where it is headquartered. A.O. Smith employs over 12,000 individuals at operations in the United States, Canada, Mexico, China, India, the United Kingdom and the Netherlands. It also has sales and distribution in more than 60 countries worldwide.
As a global leader, A.O. Smith and its employees pride themselves on applying innovative technology and energy-efficient solutions to products marketed worldwide. The company’s goal is to be a leading global water technology company, focusing on building this platform through new product development, global expansion, strategic acquisitions and partnerships. https://www.aosmith.com/
Presenter
Dr. Marcos Esterman received his B.S. and M.S. in mechanical engineering from the Massachusetts Institute of Technology and his Ph.D. in mechanical engineering from Stanford University. As an enterprise excellence manager at A.O. Smith, Dr. Esterman is responsible for overseeing the development, implementation, support and sustainment of A.O. Smith’s New Product Development Process. Prior to joining A.O. Smith, he was a professor of industrial and systems at the Rochester Institute of Technology, where he taught product and process development and systems engineering. His research interests included the integration of lean into the product development process, structured product development methods, sustainable development and print as a manufacturing process. 
