KaiNexus 
Intermediate level
Theme: Gateway to empowering people and culture

The power of habits

Using habit science to make continuous improvement stick

Format

Practitioner Presentation

Topic(s)

Overview

Achieving lasting organizational change through lean methodologies is challenging. This session integrates behavioral and brain science with lean principles to drive sustainable transformation. By applying habit science, lean leaders can implement micro-shifts that significantly improve workplace culture and productivity. The key to sustained excellence is designing daily habits that ignite, spread and sustain improvement. This session reveals how strategic behavior development is the missing link for long-term, continuous improvement success.

Greg Jacobson, an emergency medicine doctor-turned-lean-thinker, has leveraged habit science to drive meaningful change for over two decades, offering practical strategies for enduring lean leadership.

Key learning objectives

  1. Learn how small, intentional shifts in routines can enhance engagement, problem-solving and innovation.
  2. Discover actionable strategies to embed habit design into lean frameworks, fostering adaptability and seamless evolution within the workforce.
  3. Explore how defining organizational identity and cultivating intentional leadership can strengthen company culture, scale continuous improvement and sustain long-term success.

Company

KaiNexus is a continuous improvement software company passionate about spreading continuous improvement. The intuitive platform facilitates operational excellence initiatives by reinventing the way businesses capture, implement, measure, share and organize improvement. With consistent product enhancements, additions and configurability, KaiNexus is the solution for any business looking to optimize the impact of their continuous improvement programs. www.kainexus.com

Presenter

Dr. Greg Jacobson is the CEO and co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Jacobson leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry.

Jacobson earned a bachelor of science in biology from Washington University in St. Louis in 1997, followed by his doctor of medicine from Baylor College of Medicine in 2001. He then completed his residency in emergency medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty.

During his tenure at Vanderbilt, Jacobson was introduced to kaizen and lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009.

In addition to his role at KaiNexus, Jacobson co-authored the influential work "Kaizen: A Method of Process Improvement in the Emergency Department," published in Academic Emergency Medicine.

Outside of KaiNexus, Jacobson continues to practice medicine by taking on occasional shifts in the ER.