Topic(s)
- Operations improvement
Overview
Designing and improving processes is critical to achieving operational excellence. But what happens when real-world variability challenges even the most well-designed process maps? While static maps are valuable for illustrating an ideal state, they often fall short in capturing the unpredictable nature of real processes.
This interactive session provides a practical approach to bridging the gap between theoretical solutions and real-world outcomes. Participants will engage in a lean workflow simulation that mirrors common process challenges, such as bottlenecks, excessive work-in-process and rework loops. The session will guide attendees from creating current state process maps to building dynamic process models that enable “what if” scenario testing.
Participants will take on roles within the simulation, gaining firsthand insight into how handoffs, variability, limited visibility and rework affect workflows. After the first simulation round, teams will develop a value stream map to represent the process and use it to construct models that simulate potential lean countermeasures. These models will serve as a foundation for their strategies in the next round, allowing them to test improvements in real-time and evaluate their impact on process performance.
Join this workshop to gain valuable tools for tackling real-world process variability and making data-driven improvements to your workflows.
Key learning objectives
1. How to run experiments on processes that don't exist yet.
2. How to be confident that a process improvement will work.
3. How to get stakeholders on board with change recommendations.
Interactive components
A laptop is required to particiapte in this workshop.
Company
MoreSteam provides training and technology to help organizations build operational excellence in everything they do. The company integrates lean methods, Lean Six Sigma, Agile Process Design and PDCA to provide a flexible set of expert tools supporting enterprise process improvement. Over half a million professionals and over 50% of Fortune 500 companies have used MoreSteam technologies. The company's eLearning, training simulations and cloud-based tools (such as EngineRoom data analysis and TRACtion project management software) support ‘quick hit’ process improvements, kaizen events and complex DMAIC projects in organizations of all sizes. In addition, MoreSteam supplements customers’ resources with master black belts experienced in deployment support, coaching and training simulation facilitation. https://www.moresteam.com
Presenter
Peg Pennington champions critical thinking and problem-solving as core competencies for all organizations. She's a team builder, sharing her passion for problem-solving over two decades of her career. Working as an educator and process improvement thought leader with MoreSteam's global clients, she loves to share her enthusiasm for building a culture of innovation.
Prior to joining MoreSteam's executive team, Pennington was the executive director of the Center for Operational Excellence. She helped to architect the Master of Business Operational Excellence (MBOE) program and establish rigorous standards for Lean Six Sigma certification aligned with industry norms. She also was an instructor in the MBOE and MBA programs at Ohio State's Fisher College of Business.
She has a bachelor’s degree in finance from Michigan State University and an MBA from the University of Dayton. 
