Topic(s)
- Management systems
- Operations improvement
- Business operations improvement
- Product development
Explore how Mary Immaculate Hospital’s lean journey transformed patient care, efficiency and collaboration through strategic deployment, visual management and leadership engagement.
Overview
Join us for an in-depth look at how Mary Immaculate Hospital has successfully deployed lean strategy to drive measurable improvements in patient care, operational efficiency and cross-functional collaboration. Its lean journey began in an unexpected setting — a yacht club — where the team initially focused on implementing its lean management system before launching a structured strategy deployment process in year two.
During this tour, participants will gain key insights into:
- Strategy deployment & leadership engagement: How the team structured their approach, engaged executive leadership and aligned teams across departments to execute on breakthrough objectives.
- Visual management in action: The integration of visual metric (anchor) boards, idea boards (stoplight boards) and visual accountability boards to drive transparency, accountability and continuous improvement.
- Execution & impact: How the team balanced long-term strategic planning with real-time execution, dedicating six months in 2024 to develop a structured action plan for 2025 while still driving immediate improvements.
Participants will leave with best practices for embedding lean thinking into their organization, overcoming early implementation challenges and leveraging leadership support to sustain a culture of continuous improvement.
Company
Mary Immaculate Hospital in Newport News, Virginia, is known for being the only faith-based hospital on the Virginia Peninsula. It is part of the Bon Secours Health System and is recognized for its high-quality orthopedic care, maternity services and surgical expertise.
The hospital is particularly well-regarded for:
- Orthopedics & joint replacement: Known for its advanced orthopedic services, including joint replacement and sports medicine.
- Women’s health & maternity care: Features a highly-rated birthing center with a holistic and family-centered approach.
- Minimally invasive surgery: Offers robotic-assisted and minimally invasive procedures across various specialties.
- Emergency & critical care: Provides 24/7 emergency services and critical care for a variety of conditions.
- Faith-based healing approach: As part of Bon Secours, the hospital integrates spiritual care with medical services.
https://www.bonsecours.com/locations/hospitals-medical-centers/hampton-r...
