Osterling Consulting, Inc. 
Intermediate level
Advanced level

Value stream mapping across the organization

How to visualize work and align leadership for organizational transformation
Monday, Oct. 9 Location Code
8:00am-5:00pm Sheraton, 3rd floor, Gardner MW/06

Use value stream mapping (VSM) to build leadership consensus and engagement for developing a strategic-level transformation plan. Broaden VSM as an effective management practice. Scope, plan, socialize and execute effective VSM activities, and address unique issues in office-based value streams.


Most organizations fail to realize the full potential of value stream mapping (VSM). The real power of VSM is only realized if it is utilized as a strategic, management-engagement methodology. This interactive, hands-on workshop will broaden your understanding of how to harness the true power of VSM as an effective management practice and extend its application throughout your organization. Learn how VSM is intended to be used as much more than a just a mapping technique and when properly managed, results in an aligned, engaged and knowledgeable leadership team. See how VSM can be used to build consensus and drive commitment via the development of a strategic-level transformation plan. Get insights on how to effectively use VSM for more complex processes.


Osterling Consulting, Inc. specializes in supporting companies on their lean journey. With an extensive client base in the U.S. and Mexico, it has played a pivotal role in lean transformations across a broad range of industries including manufacturing, process, service and commercial construction. From the front office to the front lines, its methodology emphasizes a holistic approach to improvement integrating coaching, learning and doing. www.mosterling.com

Presenter: Mike Osterling

Mike Osterling is president of Osterling Consulting, Inc., with 30+ years of leadership experience. Prior to consulting, he worked at Schneider Electric for 18 years and guided the lean transformation at several plants. He is one of the founders of SDSU’s Lean Enterprise Certificate program (1999) and continues to teach there. Osterling has a BS in production and operations management and an MBA in international business. He is a certified trainer for the Implementation of Lean Manufacturing (UK), an SS black belt and co-authored the Shingo Prize-winning book "Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation," as well as "The Kaizen Event Planner."