Boston Scientific Galway 
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Engagement – the cornerstone of operational excellence

The engagement journey at Boston Scientific Galway


Practitioner Presentation
Wednesday, Oct. 11 Location Code
2:30pm-3:30pm Hynes Center, Level 3, Ballroom A WS/41



Hear about Boston Scientific’s key engagement learnings on its operational excellence journey.


At Boston Scientific Galway operational excellence is central to its current and future competitiveness. Over the last ten years, the development of its tools, systems and competencies has enabled Boston Scientific to make significant progress … but the more it learns about operational excellence, the more it came to realise that a high engagement culture is critical to the company’s success. Hear about Boston Scientific’s key engagement learnings on its operational excellence journey.


Boston Scientific is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. It is a developer, manufacturer and marketer of medical devices that are used in a range of interventional medical specialties. The company offers its products by seven businesses: interventional cardiology, cardiac rhythm management, endoscopy, peripheral interventions, urology and pelvic health, neuromodulation, and electrophysiology. It operates in three segments: cardiovascular, rhythm management and medsurg.

Presenter: James Lyons

James Lyons is vice president of operations for Boston Scientific Galway with 27+ years’ experience in electronics and medical device manufacturing.  Prior to Boston Scientific, he was worldwide vice president of program management for Sanmina Corporation with responsibilities across 50+ sites. Throughout his career, he has gained extensive experience in engineering, operations and commercial management at companies such as Sanmina, MSL (now Celestica), Sensormatic (now Tyco) and  SCI. Lyons holds a bachelor’s degree in electronic production from the University of Limerick and was awarded an honorary professorship in operational excellence by the University of Buckingham.