Topic(s)
- People-centric leadership
This content will not be available on-demand.
Overview
Don’t throw them to the wolves! Has your organization trained continuous improvement practitioners only to see limited success with execution of improvements? Are these newly trained practitioners struggling to move forward in driving improvements? These are common pitfalls when organizations focus mainly on training in technical tools and methodologies, resulting in low or negative ROI on training and a potentially negative perception of the value of continuous improvement in the organization.
Coaches help others expand and apply their skills, knowledge and abilities, ultimately boosting their results. Coaching improves the performance of others by cultivating confidence in the practice and application of continuous improvement methods and tools and a broader sense of finding, clarifying and aligning personal objectives with overall organizational expectations.
This interactive and reflective workshop equips you with knowledge and teaches you how to apply the GROW coaching model to boost your coaching skills through active listening and effective questioning.
Key learning objectives
- Define what coaching is/is not and key coaching competencies.
- Recognize how coaching aligns with your role as a leader.
- Utilize the GROW coaching model.
- Practice and employ active listening and effective questioning techniques.
- Implement coaching best practices to improve the performance of others.
Interactive components
Participants will engage in an exercise to practice their active listening skills in pairs. One person will be the “talker,” while the other is the “listener.” The talker will describe an image to the listener, who will have to replicate the image based on what the listener hears. The listener will then compare their image to the talker’s version. Participants will discuss their experiences as a group. Participants will complete an individual self-assessment of their active listening skills. Participants will practice a round of applying the GROW coaching model in pairs.
Company
E Squared Solutions empowers people and organizations—every day—to deliver exceptional value to their customers. The company helps defy established thinking and practices to spur positive change. https://www.esquaredsolutions.biz/
Presenter
Amita Sherwood is a certified Lean Six Sigma Master Black Belt with over 24 years of continuous improvement and organizational effectiveness experience in a variety of industries, including insurance, federal (DoD and civilian), health care, higher education, financial services and information technology). Sherwood has spent over 20 years partnering with private and public organizations in the areas of:
- Strategic planning
- Large-scale Lean Six Sigma deployment strategy and execution
- Development and delivery of Lean Six Sigma training (all levels)
- Project and team facilitation and coaching
- Leadership development and coaching
- Change management strategy planning and execution
- Performance metric development, reporting and monitoring
- Risk management deployment planning and execution
Sherwood holds a bachelor’s degree in management science and information systems from Pennsylvania State University. 
