Highlights
Learn about coaching those who are not on board, in denial or “addicted to the status quo” and actively or passively resisting change. Join us for two days of skill-building practicum and learn-do-practice. You will learn how to:
- Help people get on board with the change.
- Break down active and passive resistance to change.
- Get beyond compliance behavior and get the engagement of the hearts and minds of your associates and leaders.
- Recognize what stage of change and leadership maturity a person is in and how to meet them where they are.
- Coach based on the needs of the coachee rather than the needs of the coach.
Overview
In this workshop, you will:
- Learn several key models that will assist you in supporting genuine change that causes people to engage their hearts and minds.
- Discover the “stages of readiness to change” model and the “stages of leadership maturity” model and practice their application in real conversations during the practicum.
- Learn and practice effective conversation methodologies for different stage combinations.
- Learn and practice an introspective reflection model that assists you in performing plan-do-check-adjust (PDCA) on yourself.
- Understand where you are and where the other person(s) is/are so you can meet them where they are and bring about genuine change vs. the illusion of change (compliance).
- Gain access to the “MI – Coach’s Helper to facilitate behavior change” app that will continue your learning and assist you in conversations with leaders and associates who exhibit the symptoms of “addiction to the status quo.”
To enhance your learning, we suggest you complete the following prework. The prework is not required but will greatly enhance your learning and ability to be a better leader and/or coach:
“Addiction to Status Quo”
“Nine Stages of Leadership Maturity”
If you're really ambitious, we recommend that you read: “Motivational Interviewing: Helping People Change,” 3rd Edition by William R. Miller and Stephen Rollnick
Company: One System / One Voice
One System / One Voice is a learning-oriented group dedicated to organizational transformation. It counsels and coaches leaders to understand the change in thinking and behavior required to transform to a One System / One Voice culture. Learn more at onesystemonevoice.com.
Presenters: Larry Anderson and Ron Oslin
Larry Anderson is a gold-certified (SME/AME/ASQ/Shingo) lean senior management and training professional with more than 40 years of experience. He has a strong lean manufacturing and improvement background that includes a variety of functional experience. He serves as a senior examiner/team lead for both the Shingo Prize for Operational Excellence and the AME Excellence Award. He is certificed by the Shingo Institute to facilitate all institute workshops, is past chair of the SME/AME/ASQ/Shingo Lean Certification Oversight and Appeals Committee, and serves as president of the Southwest Region of AME. Anderson pursued the masters in engineering management program at the University of Louisville and holds a BSME degree from Texas Tech University. He is a registered professional engineer in Texas and Kentucky.
Ron Oslin is the CEO at AML Sentinel Corp. He began his process learning journey in 1982 as an intern with Dr. Edward Deming and honed his leadership skills as a leader at Toyota. Oslin has held roles as CEO, COO and transformation leader in several organizations and has applied lean methodologies in printing, auto manufacturing, marine heating and air conditioning manufacturing, health care, education and banking. He specializes in organization change and transformation. Oslin co-authored ‘Motivational Interviewing and Lean Coaching' (Target magazine, 2015). He received his bachelor’s degree from Virginia Commonwealth University.
