Location
Zoo New England has been on their lean journey for over 10 years. Keepers must cover vast amounts of space with heavy equipment and often in dangerous environments. Mistakes can be costly even deadly to both animals and humans. The goal of the CI program is to make things easier, better, faster and safer for zoo employees. The tour will highlight several of the accomplishments to date. Zoo staff have been trained in Lean methodology as well as have been at the forefront as facilitators for an increasingly popular Lean Belt Certification program designed specifically for the animal healthcare community. Staff have been coached by Bruce Hamilton, President of GBMP (Greater Boston Manufacturing Partnership), Gerry Cronin, Kaizen Promotion Officer at MGH (Massachusetts General Hospital) Center for Comparative Medicine, and Steven Spear, Principal at The High Velocity Edge, LLC, Massachusetts Institute of Technology and Harvard Business School.
Zoo New England's mission is to inspire people to protect and sustain the natural world for future generations by creating fun and engaging experiences integrating wildlife and conservation programs, research, and education. Zoo New England Commonwealth Zoological Corporation D/B/A Zoo New England manages and operates Franklin Park Zoo in Boston and Stone Zoo in Stoneham, Massachusetts. Their programming is made possible through earned revenues along with state, private, and corporate funding. Zoo New England is a private, non-profit, 501(c)(3) organization. https://www.zoonewengland.org/stone-zoo/
Tuesday, October 1, 2024
9 a.m. Arrival and introduction about the zoo and the Zoo lean program
9:30 a.m. Gemba walk - groups visit improvements sites throughout the zoo grounds
11:45 a.m. Q&A
12 p.m. Event adjourns
Lean in animal healthcare can be even more complex than in human healthcare or manufacturing, as our animal customers don't speak and we must establish bullet-proof systems for our human customers to succeed.
- Safety
- Problem-solving
- CI journey
- Lean practitioners at any level
- Animal healthcare workers
- Managers of people and dynamic environments
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